Your Hard Rock Riviera Maya Wedding Travel Guide
Welcome to the Hard Rock Riviera Maya wedding travel page for Lizmarie and Jesus! They’re getting married on October 14, 2027, and SunLover Travel DFW is handling all guest travel. Everything you need to book your room, plan your flights, and get ready for the trip is right here.
Read This Section First
There is A LOT of information, so grab a cup of coffee, wine, or maybe a margarita and enjoy reading about your NEXT trip to MEXICO!
Pack your bags, we are going to Mexico! We are very excited to have you join us for our wedding festivities. To make things simple, we have hired a travel agent to help our guests book their accomodation inside our room block. We have chosen to have our wedding at Hard Rock Hotel Riviera Maya and ask you to stay with us there for all of the wedding events.
Many details are below, but here are a few IMPORTANT things to note:
1. Only have 1 person from your party make a room reservation using the form below. Make sure you include everyone who’s staying in your room.Just one form per room.
2. Hard Rock Hotel is a family-friendly, all-inclusive resort. The price of the room includes the all-inclusive package of food, drinks and shared transfers to/from the Cancun airport.
3. The max occupancy per room varies based on which room category is chosen. See the “Accommodation” section for details.
4. Your booking price includes transportation to and from the resort. No need to arrange a taxi when arriving or leaving Mexico.
5. To guarantee availability and pricing, please put down your deposit with our agent as soon as possible!
What to expect
• After submitting your form, Sunlover Travel will send you an invoice showing your room category, dates, deposit and balance information within 72 hours (unless you submit your form on the weekend or holiday).
• If you checked “yes” for the optional insurance, Sunlover Travel will contact you with the options and pricing..We cannot move forward with your booking until we hear back from you. This is because you can only add insurance when you pay your deposit.
• 2 -4 weeks prior to your final payment deadline, Sunlover Travel will send you a reminder email in case you need to update your file with a new card.
• Once your final payment has been processed, you will receive a confirmation email with your updated invoice as well as an additional email that contains your travel documents. Travel documents are electronic. Please be sure to save that email.
• Sunlover Travel will remind you to send your flight information no later than 60 days before departure.
• As we get closer to travel, Sunlover will send a group email with additional information and tips on traveling to Mexico!
Our Resort
Appealing to luxury travelers, spa enthusiasts and families seeking all-inclusive pampering, this sensational resort provides the perfect setting for relaxation and fun in the sun. Located in Puerto Aventuras, guests to the resort enjoy all-inclusive access to upscale restaurants and bars, daily and nightly entertainment and comfortable guestrooms that feature 24-hour room service, nightly turndown service, a flat-screen LCD satellite television, a Hydro Spa tub, Rock Spa bath amenities, bathrobes, slippers and a fully stocked mini-bar complete with sodas, bottled water and domestic beers. The upscale Rock Spa provides a wide variety of splendid services while family-friendly amenities including a themed kids club, Teen Lounge, outdoor family and kid’s pools, snorkeling and kayaking activities ensure unforgettable stays for each and every guest.
870 guestrooms, including Deluxe Gold Rooms, Deluxe Diamond Rooms, Deluxe Family, Deluxe Platinum Sky Terraces, Deluxe Platinum Sky Terrace 2 Bedroom, Rock Suite Platinum 2 Bedroom, Rock Suite Platinum Rooftop Lounge 2 Bedroom, and Rock Star Suite.
Important Dates & Information
PLEASE MAKE YOUR RESERVATION NO LATER THAN: June 1, 2027
DEPOSIT: Is $50 PER PERSON
FINAL PAYMENT – due no later than June 1, 2027 . We must receive all payments by that date, or the resort will cancel the rooms.There are no exceptions to this so please plan your payments accordingly.
CANCELATION TERMS: Cancel before June 1, 2027 and any payments are refundable. Cancel on or after June 1, 2027 and all payments become non-refundable. We recommend purchasing trip insurance for any unforeseen events that may cause last minute cancelations.
SEND YOUR FLIGHT DETAILS: By August 1, 2027. You will be reminded to send in your flight information to SunLover Travel no later than 60 days prior to departure.
Key Details
To be considered part of the wedding group, you must book through the group rates and not through any other method (even directly with the hotel). We have negotiated competitive group rates and secured a room block to make this as easy as possible for our bride and groom. Additional fees will apply to visit the resort or come to wedding related events should you book off property. The pre-negotiated rates include all-inclusive hotel accommodations, hotel tax and fees and transfers. Room categories are available on a first come, first serve basis within the block.
• IMPORTANT: To book at these rates you are REQUIRED to stay a minimum of 3 nights or more.
• Rates are available 3-5 days pre/post the room block (based on availability)
•Please send any changes in writing (via email) and changes requested after the balance due date must be paid for in full upfront before they are confirmed.
***BOOK HERE***
To start the reservation process, please use the link below. You’ll need your deposit information when you book. You must complete the reservation form in order to book your room.
We have the rooms contracted in the room block from October 10-17, 2027. If you require dates outside of what we have reserved in the room block. Please contact our travel agent first before submitting the reservation form.
If you have any questions on rooms before booking, please reach out to our travel agent, Dorothy via email at: Dorothy@sunlovertravel.net
Once your reservation request form is received, your request and deposit will be processed and you will be sent an invoice. If there are questions or more information is needed, our travel agent will reach out via email.
You don’t have to pay all at once. The minimum deposit amount is $50 per person (ie: if there are 2 adults in the room the total deposit is $100). Book early and make payments when it is convenient for you.
Booking Link is below….
Book My Room Now! ($50 PER PERSON Deposit is Required)
King :Deluxe Gold
All of the Deluxe Gold King rooms are 482 sqft and includes a private, furnished balcony
Bedding: 1 King bed.
Occupancy limits: 2 Adults, 1 children, 2 total.
- 3 Nights: $1538.70(for 2 adults w/transfer) October 12-15th
- 4 Nights: $2030.91 (for 2 adults w/transfer) October 12-16th
- 5 Nights: $2484.16 (for 2 adults w/transfer) October 11-16th
Two Double Beds: Deluxe Gold
All of the Deluxe Gold Double Beds rooms are 482 sqft and includes a private, furnished balcony
Bedding: 2 Double Beds
Occupancy limits: 2 adults, 2 children, 4 total. Max 3 adults.
- 3 Nights: $1597.14 (for 2 adults w/transfer) October 12-15th
- 4 Nights: $2018.83 (for 2 adults w/transfer) October 12-16th
- 5 Nights: $2581.56 (for 2 adults w/transfer) October 11-16th
Sky Terrace (One Bedroom) King Bed
All of the Deluxe Sky Terrace (One Bedroom) King rooms are 964 sqft and access to a private 2nd floor sky terrace with lounge chairs and spa tub.
Bedding: 1 King bed.
Occupancy limits: 2 Adults, or 1 Adult and 1 child.
- 3 Nights:$ 1612.73 (for 2 adults w/transfer) October 12-15th
- 4 Nights: $2129.61 (for 2 adults w/transfer) October 12-16th
- 5 Nights: $2607.53 (for 2 adults w/transfer)October 11-16th
Contact Our Travel Agent Dorothy Johnson
Sunlover Travel is an award winning travel agency specializing in destination weddings and honeymoons, so you know you are in good hands!
Sunlover Travel has mastered adding value to your trip as destination wedding experts! Here are a few reasons Lizmarie & Jesus chose to work with Sunlover Travel:
• Recognized as one of the top agencies for Destination Weddings.
• Certified by Destination Wedding University
• Direct access to a person in the US and not a call center
• Personalized Service
• Competitive Prices
• Hyatt’s Top 100 Travel Agent in 2025
Dorothy Johnson
Destination Wedding Travel Expert
Sunlover Travel
E: Dorothy@sunlovertravel.net
T: 469-877-1348
Flights
The closest airport to the resort is CANCUN (CUN). It is an international airport in the state of Mexico.
If you arrive at Hard Rock Riviera Maya before the check-in time, you can utilize all of the amenities (pool, restaurants, activities, etc.). Pack a small bag with swimwear and other essentials to take advantage of the amenities while you wait for your room to be ready.
Consider using miles or credit card points if you have them. If you would like to book your flight and hotel as a package, this can be arranged with our Travel Agent during the initial reservation request. *Please note that if you decide to package your hotel + flight together in one package, the reservation becomes non-refundable. So we recommend either purchasing travel insurance OR purchase flights seperately on your own. One of the best websites to search flight itinerary and pricing is www.google.com/flights
We recommend booking your flights as early as you can and securing flights that work best with your schedule. You can reserve your flights directly with your preferred airline. Please plan to arrive at least 24 – 36 hours before the wedding day in case of any delays or cancellations. A friendly reminder that the wedding is OCTOBER 14, 2027.
Travel Insurance
Be Protected From The Unexpected
Optional travel protection pricing is available upon request.
Why do I need travel insurance?
Because sometimes, you have to cancel a trip at last-minute. Travel insurance can reimburse you for your pre-paid, non-refundable trip costs – including vacation rentals, car rentals, hotels, and flights – if you have to cancel for a covered reason.
-A delays leaves you stranded.
-Your policy can reimburse you for eligible meals, accommodations, and transportation expenses during a covered delay.
-You get sick or hurt when you are far from home.
Travel insurance can reimburse you for care following a covered medical emergency while traveling. Some policies can even arrange and pay for a medical evacuation if needed.
Whether you are planning a week-long road trip or a weekend getaway, you never know what might happen. Travel insurance gives you access to a 24-hour assistance hotline for expert, personalized support in a crisis.
COST:The price varies slightly based on the total cost of your package.
To give you an idea, here are the two options: However to give you an idea please see below:
Our supplier offers two options for Trip Protection. Both Options are “Cancel For Any Reason” and both have the same coverage. The difference is in the way the value of the trip is refunded if you needed to cancel.
OPTION 1: Refund in the form of a travel voucher to be used within 1/yr of cancelation – $104.99 per adult.
OPTION 2: Refund is cash back to the card on file – $229.99 per adult.
During the reservation process, the registration form asks whether you are interested in travel insurance. Simply, select ‘yes’, and you will receive a quote directly from our travel agent. The price of travel insurance varies based on the cost of your package. Please not the cost of the insurance is non-refundable and you’ll pay the full cost of insurance when you book. You can only add travel insurance when you pay your deposit and not after.
FAQ’s
WHEN WILL THE BRIDE AND GROOM BE THERE? Lizmarie & Jesus have booked their stay for October 10-17.
WILL I NEED A PASSPORT? Yes! A passport is needed to fly to and from the U.S. and Mexico. A passport card will NOT work. Please take the time now to locate your passport and check the expiration date; make sure it is valid for 6 months after your anticipated return date. Check this site for more passport info: https://travel.state.gov/en/passports.html